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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Perkins

March 20, 2025

5  out of  5
rating by Jessica Perkins
"This specific branch is exceptional. I can't say enough positive things about their office. I enjoy having State Farm insurance to begin with, but even so more having THIS office. Jennifer and all of her staff are not only caring and personable but so well organized and quick with any documents I may need or paperwork I need to fill out. My husband and I were in a car accident, and when I called their office they were spot on on helping me with everything! I was in a total panic the whole week, and the WHOLE office knew me every time I called, which was almost every day. Anyone who answered the phone helped me. This is how this office works! 😊 Once my husband and I were ready to purchase a new vehicle, our salesman called Jennifer's office to add it to our insurance policy. He spoke to Nicki and said she was awesome. She knew who we were, got all of our information from him and had everything he needed in less than 5 minutes. He was impressed! It was such an easy process with her help. State Farm has some great employees at this branch! ⭐⭐⭐⭐⭐"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! your words are so kind and thoughtful we truly appreciate it - JENNIFER LAMPHERE STATE FARM TOLLAND"
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Janice Silva

March 14, 2025

5  out of  5
rating by Janice Silva
"I have been doing business with State Farm for a little over two years. I needed some paperwork very quickly and Alanna was very professional and extremely helpful. Thank you, Alanna."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. JENNIFER LAMPHERE- TOLLAND "
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Damaris Hernandez

March 11, 2025

5  out of  5
rating by Damaris Hernandez
"Ita was super helpful friendly and knowledgeable. Left with no questions and feeling great about my policies. Highly recommend her!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! JENNIFER LAMPHERE- TOLLAND"
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Melissa Smith

March 4, 2025

5  out of  5
rating by Melissa Smith
"I recently changed my car insurance over to Jennifer Lamphere State Farm Insurance. I am so happy that I did. It was so nice to have someone go through all of my options to help me pick out what would work best for me. My old policy with my other insurance company did not take the time to go over my options and I was, without a doubt, under insured. I am thankful that I was never in an accident otherwise, I would have figured that out at the most inopportune time, my time of need. They are not pushy at all, they want to educate you first and foremost. The quality of service is top notch!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! JENNIFER LAMPHERE- TOLLAND "
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Jenna Liebla

February 20, 2025

5  out of  5
rating by Jenna Liebla
"I have had such great service from Jennifer and her coworkers throughout the years that I have had State Farm insurance. They are always willing to work with me at times of financial struggle. Jennifer is always so cheery and helpful whenever we communicate. She has really helped me these last few years. 🩷 I can’t say enough wonderful things! Highly recommend. 💯⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! JENNIFER LAMPHERE- TOLLAND"
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Tera Cooper

February 10, 2025

5  out of  5
rating by Tera Cooper
"Nicole @ Lamphere Insurance Co. delivers top-notch service with a personal touch. Their team is knowledgeable, responsive, and truly cares about finding the best coverage for their clients. Highly recommend for anyone looking for reliable and trustworthy insurance!”"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs.- JENNIFER LAMPHERE- TOLLAND"
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Benen Elshakhs

January 9, 2025

5  out of  5
rating by Benen Elshakhs
"Amazing customer service and customer assistance. I've been with State Farm for my auto insurance for years, they give me great rates, but also have some of the best customer service I've experienced anywhere. They answer the phones and return calls promptly, and proactively reach out to me to resolve issues. Any time I get on the phone with the office, they are very friendly helpful, and informative, and answer any questions I have. Could not ask for more."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! JENNIFER LAMPHERE- STATE FARM TOLLAND"
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Erika Moore-Pollard

January 9, 2025

5  out of  5
rating by Erika Moore-Pollard
"Recently moved to CT and needed to transfer over from a different state. Alanna and the team have been really helpful with the transition on and getting my auto and renters insurance done in a timely manner. My bill even went down! Really happy with this branch so far!"
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! JENNIFER LAMPHERE- STATE FARM TOLLAND"
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Rebecca Pisarski

December 13, 2024

5  out of  5
rating by Rebecca Pisarski
"Very helpful and on top of everything. Grateful to have Jen and her team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! JENNIFER LAMPHERE STATE FARM TOLLAND"
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Amber Lindsay

December 3, 2024

5  out of  5
rating by Amber Lindsay
"Nicki was super fast to respond, finding me the best policy for both my home and car! Very excited and very pleased with the service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! JENNIFER LAMPHERE STATE FARM TOLLAND"
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Amy

December 2, 2024

5  out of  5
rating by Amy
"I reached out for a quote. They got back to me right away. Ashley and Jenn were helpful & thorough in reviewing my coverages."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! JENNIFER LAMPHERE STATE FARM- TOLLAND"
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Dave

November 22, 2024

5  out of  5
rating by Dave
"Saved a lot of money moving to State Farm but more importantly was the quality service from the office. Nicki provided several quotes for me with different options for coverage and consulted about whether or not to include some. Changing Ins. with 4 vehicles is never EZ. Nicki is my EZ button."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! JENNIFER LAMPHERE- STATE FARM TOLLAND"
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Amanda Holley

November 4, 2024

5  out of  5
rating by Amanda Holley
"I just brought a new home and Alanna got me a great quote for Homeowners insurance and I also switch my car insurance at the same time. She was very informative and answered all the questions that I had. Thanks Alanna!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jennifer Lamphere State Farm- Tolland"
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Leslie Dwyer

November 1, 2024

5  out of  5
rating by Leslie Dwyer
"Jenn has saved me a lot of money. She and her team are amazing. Very helpful and responsive. Highly recommend!"
We responded:
"Thank you, Leslie for the kind words!! we truly appreciate your review and your business, Jennifer Lamphere -State Farm Tolland"
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Jim Bushnell

October 22, 2024

5  out of  5
rating by Jim Bushnell
"Seems like many folks today have time to lash out and criticize anything other than perfection. And the truth is everyone can't always get everything they want or feel they deserve. Fewer folks manage to take the short time to give a compliment or a pat on the back. I would be remiss if I did not tell folks they are doing a great job at State Farm. All of the staff are willing to respond and help on every call or email. Reps work with you to get your best premium options and explain any gaps in my understanding. On top of that they are friendly and patient. You can tell they like their job. Thanks to all at State Farm!"
We responded:
"Thank you so much for your thoughtful review and kind words! We’re thrilled to hear about your positive experience with our team here at State Farm. Our goal is always to provide the best possible service, and we’re glad that our staff was able to assist you. Your recognition means a lot to us, and we appreciate you taking the time to give us a ‘pat on the back’! We truly enjoy helping our customers and are always here for you. Thanks again for trusting us with your insurance needs! JENNIFER LAMPHERE STATE FARM TOLLAND"
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Tyler Whaley

October 21, 2024

5  out of  5
rating by Tyler Whaley
"Shopped around for homeowners insurance and they were the ONLY people to actually reach out to me regarding my quote! That simple notion set them apart from all the others! Even though my wife and I were on a time crunch to get the insurance, they had no problem accommodating us and our needs. If you’re looking for any insurance at all, I would highly recommend Jennifer and Alanna! Such sweet people and they really know what they’re doing!"
We responded:
"Thank you for the 5-star review! we are so happy we could help, look forward to working with you in the future. Jennifer Lamphere- State Farm Tolland "
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Yeni Bushy

October 1, 2024

5  out of  5
rating by Yeni Bushy
"My experience was great ! She is the best ,very helpful patient and gives care to detail , i highly recommend calling her ."
We responded:
"Thank you so much for the 5-star review! We are thrilled you found our service helpful and detailed oriented; it means a lot to us that you would recommend calling us, please don't hesitate to reach out! we're always here to help. Thanks again Jennifer Lamphere- State Farm Tolland"
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Krystle Cyr

September 27, 2024

5  out of  5
rating by Krystle Cyr
"I can say nothing but great things about the Tolland office! Nikki specifically and the entire team behind her have been nothing short of amazing. Always willing to help me out and work with their clients to do what needs to be done. As often as I’ve considered and shopped around ; I genuinely believe the customer service and the client relationships they develop will keep me here as long as I can! Thank you for all you guys do! You’re rockstars!!"
We responded:
"Thank you so much for the 5-star review! your support means a lot to us, and we're here for you anytime you need assistance, Jennifer Lamphere State Farm- Tolland"
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Heidi Rucki

September 20, 2024

5  out of  5
rating by Heidi Rucki
"My experience with Jennifer Lamphere’s State Farm Insurance Agency over the past years has been professional, helpful and pleasant. The staff and Jennifer have been available whenever I needed them and all interactions, without exception, have been courteous and pleasant. The rates and quotes have been interactively worked out specifically to my needs. By all means, when checking rates and finding an insurance company, don’t hesitate to check out and trust the Insurance Ageny."
We responded:
"Thank you so much for the wonderful review, we truly appreciate the kind words. looking forward to working with you for many years to come. Jennifer Lamphere State Farm- Tolland"
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Justin Barone

September 17, 2024

5  out of  5
rating by Justin Barone
"I worked over the phone with Nicki to get my car insured; the process of getting my car on the road has been kind of a nightmare and working with her has been BY FAR the easiest part of the process. She was friendly, easy to work with, and efficient! I would absolutely recommend working with her for your insurance needs!!"
We responded:
"Thank you so much for the 5-star review! We are so happy Nicki made the process easy and efficient. looking forward to working with you more in the future- Jennifer Lamphere State Farm - Tolland"
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Sue Sullivan

September 12, 2024

5  out of  5
rating by Sue Sullivan
"Alanna was excellant to work with in getting insurance for our two family. She was knowledgeable, efficient and made the process seamless."
We responded:
"Thank you so much for the 5- star review, we are thrilled the process was easy and efficient, Thanks again Jennifer Lamphere- State Farm- Tolland "
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Timothy Bogues

August 21, 2024

5  out of  5
rating by Timothy Bogues
"Thank you, Alanna, for the help finding the right condo insurance coverage for me. Was super helpful!"
We responded:
"Thank you for the 5 Star review!! we are so happy we were able to help you. Thanks again Jennifer Lamphere State Farm Tolland"
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Steve maynard

August 21, 2024

5  out of  5
rating by Steve maynard
"Very friendly and helpful!!!! Always making sure i don't lapse coverage!!!!"
We responded:
"Thank you for the 5 Star review- we appreciate you and your business-Jennifer Lamphere- State Farm Tolland"
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Sarah Massie

August 20, 2024

5  out of  5
rating by Sarah Massie
"Jennifer’s office was so helpful when we had a really tricky and frustrating situation! They were so supportive, efficient with their services and kind. Alanna was so nice and easy to talk to in a very stressful time. I highly recommend!"
We responded:
"Thank you so much for the review, it's wonderful to know that our efforts made things easier for you in a frustrating situation. look forward to working with you in the future, Jennifer Lamphere- State Farm Tolland"
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keith antczak

August 2, 2024

5  out of  5
rating by keith antczak
"Very friendly and helpful. Explained all my questions about my coverage ."
We responded:
"Thank you for your 5-star review, Keith! We are so glad you found the Jennifer Lamphere State Farm team helpful and friendly. Thank you for trusting us with your insurance needs! -Jennifer."