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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Capricorn

November 20, 2025

5  out of  5
rating by Capricorn
"Best insurance I've had."
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Adam Johnstonbaugh

November 20, 2025

5  out of  5
rating by Adam Johnstonbaugh
"Great office, very helpful. Sophia has been phenomenal!"
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Daniel Coffin

November 19, 2025

5  out of  5
rating by Daniel Coffin
"I am always satisfied with State farm Sophia out of the Tolland office was very helpful and I would recommend anyone to them"
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Joy Y

November 17, 2025

4  out of  5
rating by Joy Y
"The staff at the office has been extremely helpful in working through a claim with me. Auto insurance rates have been reasonable and they call me to let me know when rates are changing."
We responded:
"Thank you for the review !! we always want our clients to feel informed and supported every step of the way. we are always here as a resource whenever you need us! Jennifer Lamphere- Tolland"
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OMER Ahmed Omer Bazara

November 12, 2025

5  out of  5
rating by OMER Ahmed Omer Bazara
"Jennifer Lamphere . State farm it's not only insurance agency but it's big family I'm so proud to be one of this agency customers thank for everything you do to me in my recent car accident. Today I spoke with best agent customer service here name is Sophia she is very helpful and kind. Thank you Sophia for your time to assist me for my insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. JENNIFER LAMPHERE- TOLLAND"
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Mike G

November 10, 2025

5  out of  5
rating by Mike G
"I recently called Jennifer Lamphere State Farm Agency to insure my property and vehicles. I spoke with Sophia who spent some time on the phone with me going over the pricing and policies. Sophia was very friendly and courteous, followed up with emails and we got everything done very easily."
We responded:
"Thank you for the five-star review!! we aim to please and make sure we take great care of our customers and make sure they have the right policy for their needs. Jennifer Lamphere Tolland"
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Edward Delmonte

November 10, 2025

5  out of  5
rating by Edward Delmonte
"Sophia was a tremendous help in getting out mutual customer on the road with his new car. Thank you again for your assistance."
We responded:
"We appreciate your review! we love what we do and help anyway we can!! Jennifer Lamphere Tolland"
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Steven Reynolds

November 9, 2025

5  out of  5
rating by Steven Reynolds
"The personnel at the Lamphere Agency is top notch ! So knowledgeable and professional ! They have great customer service ! Thanks Jenn and Sophia !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re happy with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jennifer Lamphere- Tolland"
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Rod Squier

November 1, 2025

5  out of  5
rating by Rod Squier
"I have had to contact my agent a few times in recent weeks and they have been extremely helpful with answering questions on claims, or general information about my policy. Sophia in particular has been a tremendous help and is always very responsive."
We responded:
" Thank you for sharing your experience. We love what we do, and We thank you for allowing us to take care of you - Jennifer Lamphere Tolland"
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Debra Himmelreich

October 29, 2025

5  out of  5
rating by Debra Himmelreich
"Sophia was so helpful when setting up my drive safe. She made the process worry free and understandable. Which made me feel at ease and confident."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David Ebbeling

October 24, 2025

5  out of  5
rating by David Ebbeling
"Very friendly and very quick to help me resolve my issue. Thank you Sophia your delightful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to help anytime, so glad your issue was resolved quickly - Jennifer Lamphere - Tolland"
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Cameron Rodriguez

October 23, 2025

5  out of  5
rating by Cameron Rodriguez
"Spoke to Ita from the agency. Very outstanding to talked to, I enjoyed the conversation about cars and repairs as I was changing my valve cover gaskets. Provided great information and helped me set up better coverage and for less cost. Looking forward to put another vehicle onto my insurance. Can not wait!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Ita, looking forward to working with you in the future. Jennifer Lamphere- Tolland "
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Dave lyons

October 21, 2025

5  out of  5
rating by Dave lyons
"Thank you, Sophia for your amazing service today. I appreciate you taking the time and effort it out to go over my insurance policy in order stuff with me. I had a great talk with you. Thank you For all the time you put out today, I know you had work and a lot on your hand, but thank you for talking to me about not only insurance policy about. We’re able to laugh about games and talk about that. That’s really amazing and that’s great service right there when you can communicate with your local state for an agent and also enjoy the conversation. Thank you so much."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Jennifer Lamphere- Tolland"
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Frank D

October 16, 2025

5  out of  5
rating by Frank D
"Called my State Farm office and the agent (Sophia) was very courteous, patient and informative in answering my questions for my policy discounts. She stayed on the phone with me for a full 38 minutes researching answers for my many questions. She is definitely an asset to your agency!"
We responded:
"Thank you for your 5-star review! We are thrilled to have her on our team, and appreciate your business and feedback, Thanks again, Jennifer Lamphere- Tolland "
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Charles Odoms

October 16, 2025

5  out of  5
rating by Charles Odoms
"Very knowledgeable, very courteous and very helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!- Jennifer Lamphere- Tolland"
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Destiny G

October 7, 2025

5  out of  5
rating by Destiny G
"Sophia was amazing. She is very personable and explains everything in detail. Honestly.... for a bad experience with my truck.... She made it a good one. You need to give that lady a raise! She's on top of her A game and apparently everyone else's who don't know their jobs... outside of jennifer lamphere's office... from my experience don't talk to just anyone on the weekends ... call your local office Monday morning"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jennifer Lamphere- Tolland"
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Alize Sherrell

September 29, 2025

5  out of  5
rating by Alize Sherrell
"Jennifer was the most kind and patient agent i have ever delt with!! She explained things very clearly to me and got my old inssurance bill cut in half!! She wasnt just an agent she was a person, a kind hearted and genuine person :) and shes funny too!! Just a bonus haha! It was an absolute pleasure working with her and im glad to have such a great agent on my side. Forget nation wide is on your side its jennifer is on your side!! 😜"
We responded:
"Thank you for a wonderful review! We are passionate about helping people and we're so glad we could make your process easier and save you money we're always on your side! Jennifer Lamphere Tolland "
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Sophia Johnson

September 29, 2025

5  out of  5
rating by Sophia Johnson
"Not only am I currently Jennifer's customer, I am a loyal fan of her office. She earned my trust, after having somewhat of an impasse with my previous State Farm agent, by delivering results in a timely manner. I rest assured with my coverage protections and her customer care."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! JENNIFER LAMPHERE -TOLLAND"
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Kim Giansanti

September 10, 2025

5  out of  5
rating by Kim Giansanti
"State Farm and Jennifer have been beyond wonderful to work with! I cannot say enough great things about this company. They were wonderful since the day I started my home and auto insurance policies with them, but I can now testify to how helpful and kind they were when an accident occurs. I was hit from behind and the police report confirmed without a doubt I was not at fault - but the person who was at fault and proven to be at fault used Progressive who said they would not be claiming responsibility and I needed to contact my insurance. I contacted State Farm and they are stepping in to handle everything. I can share additional details but my point is STATE FARM is there for me! Jennifer is amazing along with everyone else I have spoken with there. If you are not a State Farm Customer I highly recommend calling my agent and moving your business to them. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for your kind words! We’re so glad our team could be there for you when you needed us most. We appreciate you being part of our State Farm family!- JENNIFER LAMPHERE- TOLLAND"
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Beverly Lidonde

September 10, 2025

5  out of  5
rating by Beverly Lidonde
"I can’t thank State Farm enough! After a recent hospital stay, my supplemental health insurance really came through for me. They processed everything quickly and got me a great check to help cover my expenses. The whole process was smooth, stress-free, and my agent Jennifer kept me informed every step of the way. It’s such a relief knowing I have support when I need it most. Highly recommend!"
We responded:
"We’re so glad we could be there for you when you needed it most! our team are always here to help, and we’re wishing you a smooth recovery and continued good health. JENNIFER LAMPHERE- TOLLAND"
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Mark Gingras

September 5, 2025

5  out of  5
rating by Mark Gingras
"Jennifer Lamphere and the entire State farm family , were really there for me when I needed them the most, they earned my business by doing one thing. They listened ! They provided outstanding customer service , and I couldn't be happier. They truly earned the jingle award in my book , " Like a good neighbor , States Farm is there !"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Look forward to working with you in the future, Jennifer Lamphere- Tolland"
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James Smith

August 14, 2025

5  out of  5
rating by James Smith
"After being unknowingly dumped by an insurance company due to lack of payment on my auto pay policy Jenn and her team got me up and running quick so I could be protected again! Highly recommend"
We responded:
"We appreciate your review! We are thrilled to welcome you to our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Jennifer Lamphere- Tolland "
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Coleen Faircloth

August 13, 2025

5  out of  5
rating by Coleen Faircloth
"Went to the office in Vernon (which is newly renovated and beautiful) and worked with Jenn & staff. They took such good care of me, fast quotes, listened to my concerns. I felt like they truly cared. I would have no problems referring anyone!"
We responded:
"Thank you so much for the wonderful review! 🌟 We’re so glad you enjoyed your visit to the newly renovated Vernon office — even though we’re actually just over the line in Tolland 😉. We appreciate your trust and your referrals mean the world to us! Jennifer Lamphere -Tolland"
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Kate Collins

August 6, 2025

5  out of  5
rating by Kate Collins
"Sophia is a pleasure to work with. I needed a small policy and she treated me as a valued customer. I hope to work with Jennifer's office for years to come."
We responded:
"We appreciate your review! We are so happy to know you had a great experience with our State Farm office. Sophia is a treasure to have in this office!! If you ever need any assistance in the future, please don’t hesitate to reach out. Thanks again- Jennifer Lamphere -Tolland"
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Toni Coffin

August 2, 2025

5  out of  5
rating by Toni Coffin
"Amazing customer service!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jennifer Lamphere - Tolland"