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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Timothy Bogues

August 21, 2024

5  out of  5
rating by Timothy Bogues
"Thank you, Alanna, for the help finding the right condo insurance coverage for me. Was super helpful!"
We responded:
"Thank you for the 5 Star review!! we are so happy we were able to help you. Thanks again Jennifer Lamphere State Farm Tolland"
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Steve maynard

August 21, 2024

5  out of  5
rating by Steve maynard
"Very friendly and helpful!!!! Always making sure i don't lapse coverage!!!!"
We responded:
"Thank you for the 5 Star review- we appreciate you and your business-Jennifer Lamphere- State Farm Tolland"
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Sarah Massie

August 20, 2024

5  out of  5
rating by Sarah Massie
"Jennifer’s office was so helpful when we had a really tricky and frustrating situation! They were so supportive, efficient with their services and kind. Alanna was so nice and easy to talk to in a very stressful time. I highly recommend!"
We responded:
"Thank you so much for the review, it's wonderful to know that our efforts made things easier for you in a frustrating situation. look forward to working with you in the future, Jennifer Lamphere- State Farm Tolland"
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keith antczak

August 2, 2024

5  out of  5
rating by keith antczak
"Very friendly and helpful. Explained all my questions about my coverage ."
We responded:
"Thank you for your 5-star review, Keith! We are so glad you found the Jennifer Lamphere State Farm team helpful and friendly. Thank you for trusting us with your insurance needs! -Jennifer."
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Suzanne Veillette

July 31, 2024

5  out of  5
rating by Suzanne Veillette
"I have just signed on with State Farm Insurance. Every year I check different companies for the best rate. Nicki found me that rate. Finding me the best price which was so important to me. I highly recommend Jennifer Lamphere- State Farm for all your insurance needs. Thanks Nicki"
We responded:
"Thank you for the kind words and recommendation, we're thrilled to hear Nicki was able to find you the best rate!! we look forward to continuing to meet all your insurance needs, Jennifer Lamphere- State Farm Tolland "
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Keishla Trinidad

July 26, 2024

5  out of  5
rating by Keishla Trinidad
"I loveeee Jennifer so much she always tries her best to get me out of any bad situation always helping me sort it out and she is so supportive!! She is my first and last insurance agent for sure! She takes care of me on a deeper level she treats me not just like her client but as a person and I appreciate that so so so much. I would 100% recommend having her as your agent and I am so glad this beautiful person has had the opportunity to be able to help others such as me I wouldn’t prefer anyone else !!"
We responded:
"Thank you so much for the kind words !! your recommendation means a lot to us, you're the reason we do what we do, and appreciate your recognition. look forward to helping you in the future- Jennifer Lamphere- State Farm Tolland "
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Alanna Bellefleur

July 12, 2024

5  out of  5
rating by Alanna Bellefleur
"Saved over 100 dollars a year on my boat policy! The staff are so caring and really educational about proper coverage as well!"
We responded:
"Thank you for your review, we appreciate your business, enjoy the summer on your boat - Jennifer Lamphere State Farm Tolland"
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Alexander Ordonez

July 2, 2024

5  out of  5
rating by Alexander Ordonez
"My wife and I run two small businesses, have an antique home that was difficult to insure and Nicki not only answered any questions we had, but reached out to let me know what was going on all through the process. Awesome service and teamwork!"
We responded:
"Thank you for the review!! Nicki is truly an asset to our team; your kind words really mean a lot to us- Thank you Jennifer Lamphere State Farm Tolland"
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Eli Lubamba

June 17, 2024

5  out of  5
rating by Eli Lubamba
"Moved to Vernon from another state, had to switch my insurance over and Jennifer and Nicki made it so easy! Truly go the extra mile, and for that they will always have my business!"
We responded:
"Thank you so much for the wonderful review, so happy it was an easy experience for you, and appreciate your loyalty- Jennifer Lamphere- State Farm Tolland"
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Nicole Foley

June 14, 2024

5  out of  5
rating by Nicole Foley
"Jenn and her team are amazing! Thrilled to have an agent that goes above and beyond whenever we have needed. Knowledgeable and willing to answer all my questions when it comes to Insurance options (since it was all over my head). I know that should anything happen, Jenn will take care of it all for my family. Wonderful to have trust and a personal touch with an insurance agent. Not the norm these days. I highly recommend!"
We responded:
"Thanks so much Nicole, it truly means a lot to me, and also thank you for trusting me with your family's insurance needs. Looking forward to many years of a continued friendship- Jennifer Lamphere- State Farm Tolland"
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Shawn Farris

June 12, 2024

5  out of  5
rating by Shawn Farris
"I recently had the pleasure of working with Jennifer Lamphere for my insurance needs, and I couldn't be happier with the service I received. From the very beginning, Jennifer was attentive, knowledgeable, and incredibly patient. They took the time to understand my unique situation and offered tailored solutions that perfectly fit my needs. What truly sets Jennifer apart is their dedication to customer service. They were always available to answer my questions and provided clear, concise explanations of my policy options. I felt confident and well-informed every step of the way. Additionally, she went above and beyond to ensure I received the best coverage at the most competitive rates. Their expertise and professionalism made the entire process smooth and stress-free. I highly recommend to anyone in need of insurance services. Their commitment to excellence and genuine care for their clients make them an outstanding choice. Thank you, Jennifer for your exceptional service"
We responded:
"Thank you, Shawn, for your review and kind words, your business is truly appreciated, and working with you and your wife has been an absolute pleasure!!!! Thanks again Jennifer Lamphere- State Farm Tolland "
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Teah Shyanne

June 4, 2024

5  out of  5
rating by Teah Shyanne
"Jennifer Lamphere and Ashley Welles set me up with an amazing insurance plan for my kids and I at state farm. I love their sassy energetic personality. The environment they create for their customers feels comfortable, caring, and overall like you’re apart of the family. They truly have your best interest at heart when helping you find the best policy for you and your family. I’m so happy I switched to state farm!"
We responded:
"It's great to know you feel at home with us!!! your kind words about our team means a lot, and we're so happy to have you as part of our State Farm Family, Jennifer Lamphere, State Farm- Tolland,"
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loring1960

May 19, 2024

5  out of  5
rating by loring1960
"I called because this was a local insurance company and I needed to get car insurance for my uncle’s car. Niki was wonderful. It took no time at all to get a quote and insure his vehicle. She was great."
We responded:
"Thank you for the fantastic review, we're delighted to hear that Nicki provided you with excellent service and made the process quick and easy for you. we appreciate your support, Jennifer Lamphere- State Farm Tolland"
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Geo Dumas

May 17, 2024

5  out of  5
rating by Geo Dumas
"It been great 👍"
We responded:
"Thank you so much for taking the time to leave a review, it is always rewarding to receive a 5-star review, we look forward to serving you in the future, Jennifer Lamphere, State Farm Tolland "
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Sarah Martic

May 15, 2024

5  out of  5
rating by Sarah Martic
"Staff is extremely knowledgeable, efficient & professional!"
We responded:
"Thank you for sharing! We are Thrilled to hear you had a positive experience, your feedback is greatly appreciated and encourages us to continue providing excellent service- Jennifer Lamphere- State Farm Tolland"
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Georgiann Burdette

April 15, 2024

5  out of  5
rating by Georgiann Burdette
"Fantastic experience..friendly, efficient, knowledgeable, competent…and saved us money on our auto insurance! More than met our expectations!"
We responded:
"Thank you so much for taking the time to leave such a wonderful review! Providing friendly, efficient, and knowledgeable service is always our goal, and we're delighted to hear that we could save you money on your auto insurance as well. We truly appreciate your recommendation and look forward to continuing to serve you in the future. Jennifer Lamphere-State Farm Tolland "
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Nikki Hurne

April 15, 2024

5  out of  5
rating by Nikki Hurne
"Love working with Jenn! She’s always searching for the best deals for us, and hasn’t steered us wrong in the several years we have been working with her."
We responded:
"Thank you so much for your kind words, we appreciate you and your loyalty. Thanks again Jennifer Lamphere- State Farm Tolland "
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pam lam

April 4, 2024

5  out of  5
rating by pam lam
"Switched agencies after over 30 years . Nicki Jones was exceptional in working with me on HO and Auto quotes. Very knowlegable, professional, and efficient. April 2024 - additional comments from original Feb post: Nicki absolutley gives the best service I have ever had in insurance! I had difficulty with the previous company in non-renewing the policy - they kept sending bills and ignoring my calls and returned policies . Nicki got involved and was able to sort it out and get it done - such a relief! She is very understanding and knowledgeable while handling all questions and situations. Looking forward to a long relationship."
We responded:
"Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Nicki Jones provided exceptional service while working with you on your home and auto insurance quotes.It's wonderful to hear that Nicki's knowledge, professionalism, and efficiency made such a positive impact. We understand that switching agencies after over 30 years can be a big decision, and we're grateful that you chose our agency for your insurance needs. Thank you for your kind words and for trusting us with your insurance needs. We look forward to building a long and successful relationship with you. Please don't hesitate to reach out if you have any further questions or need assistance in the future. Warm regards, Jennifer Lamphere- State Farm Tolland "
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Krystle Cyr

April 1, 2024

5  out of  5
rating by Krystle Cyr
"After being left in the red by an ex. These ladies have been working with me from day 1 to get back on track. Nikki specifically has been my go to person for whatever questions or troubles I am having. If I had ever considered switching companies. Nikki will remain the reason I stay with this company. Best customer service and solution givers around. Thanks again ladies . I usually don’t give 5 stars as I believe it leaves no room for improvement: but I can’t think of any way for them to be any better than they are."
We responded:
"Thank you so much for your kind words! we're thrilled to hear that you've had a great experience with us, and that Nicki has been such a valuable resource for you. We're committed to providing the best customer service and solution's possible, and we're glad it reflected in your experience. Jennifer Lamphere- State Farm Tolland"
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Kathy Stolte

February 3, 2024

5  out of  5
rating by Kathy Stolte
"Getting a quote was super easy! Nicki was so helpful and searched for the best deal for my family with great coverage! Looking forward to joining the State Farm Family."
We responded:
"Thank you for your kind words, we're delighted to hear that getting a quote was an easy experience with Nicki's help! Welcome to State Farm Family! We look forward to providing you with excellent coverage and support. Thank you, Jennifer Lamphere- State Farm"
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Destiny Fernandez

January 17, 2024

5  out of  5
rating by Destiny Fernandez
"Really nice on the phone, really helpful for first time purchasing car insurance policy got me a great quote, for a good insurance plan."
We responded:
"Thank you for the positive review! I'm delighted to hear that you had a great experience, if you ever have more questions or need assistance in the future feel free to reach out. Thanks again. "
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Regina Greaney

October 23, 2023

5  out of  5
rating by Regina Greaney
"I've had a 36 year relationship with another insurance brand and happily switched to State Farm due to the professionalism and care of Trevor Knapp. He represents his Agency well!"
We responded:
"We are so happy that your experience with my team was amazing, Regina! Thank you for choosing us! – Jennifer"
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Dillon Donovan

October 18, 2023

5  out of  5
rating by Dillon Donovan
"I delt with Nikki and she was beyond exceptional. Reached out to me, walked me through the ins and outs of my policy, worked with my availability and a general joy to speak with. Because of her I'd recommend this branch to anyone. Thanks Nikki."
We responded:
"Thank you for your exceptional review, Dillon! We are glad to hear about your great experience with Nikki! We take pride in our team's devotion and attention to detail when it comes to insurance. Thank you! – Jennifer"
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Larry Bumpus

September 25, 2023

5  out of  5
rating by Larry Bumpus
"State Farm agents have provided me excellent service and excellent rates"
We responded:
" Thank you for the kind words, Larry! I'm happy to hear that you've had such a great experience with our team. Please reach out whenever you have questions! Jenn "
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Michelle Johnson

September 21, 2023

5  out of  5
rating by Michelle Johnson
"I have had state farm for many years and just wanted to say that I am very happy with all the wonderful work they do .if anyone is looking for great insurance this is the place to go .have a great day to all the workers at state farm ."
We responded:
"Thank you for leaving our office a wonderful 5-star review, Michelle! We are happy to hear that you have enjoyed your experiences with our office for the many years you have been with us. We appreciate your recommendation and remain dedicated to offering insurance options that align with your needs. We hope you have a great day as well, and don’t hesitate to reach out if you have questions! -Jennifer"